Return Policy

Thank you for shopping at TJ Vann Art. As a small business and being a one-woman team, I appreciate your support and strive to provide you with high-quality artwork and exceptional customer service. Please read my return policy carefully before making a purchase:

1. All Sales Are Final:

• Due to my status as a small business, all sales are final. I do not accept returns or offer refunds unless the item received is damaged or defective upon arrival.

2. Damaged or Defective Items:

• In the rare event that you receive a damaged or defective item, please contact me within 7 days of receiving your order.

• Provide detailed photos of the damage or defect, along with your order number and a brief description of the issue.

• I will review your claim and, if approved, provide instructions for returning the item.

• Upon receipt of the damaged or defective item, I will offer a replacement or refund, including return shipping costs.

3. Non-Returnable Items:

• Gift cards, downloadable digital products, and clearance items are non-returnable and non-refundable.

4. Exchanges:

• I do not offer direct exchanges. If you receive a damaged or defective item, I will replace it with the same item, subject to availability.

5. Limited Liability:

• TJ Vann Art is not liable for damages incurred during shipping or for items lost in transit.

• I recommend purchasing shipping insurance and using a trackable shipping method for returns.

6. Policy Changes:

• TJ Vann Art reserves the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on the TJ Vann Art website.

If you have any questions or concerns regarding my return policy, please don't hesitate to contact me at tj@tjvannart.com.

Thank you for supporting my small business and for choosing TJ Vann Art for your art needs!

Sincerely, TJ Vann