Shipping Policy

Thank you for choosing TJ Vann Art for your art needs. I appreciate your support and am committed to providing you with exceptional service. Please review my shipping policy before placing your order:

1. Made-to-Order Items:

All items, except for digital products, at TJ Vann Art are made to order with careful attention to detail and quality craftsmanship.
All products (not including paintings) takes 2-5 business days to create and fulfill an order.

2. Shipping Times:

Once your order has been produced, it will be shipped promptly. Shipping carrier may differ depending on your purchase. You can reach out to me at tj@tjvannart.com if you have any questions regarding your order.
Shipping time depends on product availability and delivery destination. If you have any questions regarding shipping times on a specific product, please reach out to me at tj@tjvannart.com.

3. Order Tracking:

You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Please allow up to 24 hours for tracking information to update once your order has shipped.

4. Shipping Rates:

Shipping rates are calculated based on the weight and dimensions of your order, as well as your location.
Shipping costs will be displayed at checkout before you complete your purchase.

5. Shipping Address:

Please ensure that your shipping address is complete and accurate to avoid delays or misdeliveries.
I am not responsible for lost or undelivered packages due to incorrect shipping addresses provided by the customer.

6. Delays:

While I make every effort to ship orders promptly, please note that unforeseen circumstances such as holidays, natural disasters, or high order volumes may cause delays.
I appreciate your patience and understanding during such times.

7. Policy Changes:

TJ Vann Art reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding my shipping policy, please don't hesitate to contact me at tj@tjvannart.com.

Thank you for choosing TJ Vann Art. I hope you enjoy your handmade artwork!

Sincerely, TJ Vann